Repair Request

Get help from our property management team

ISSUES AND SOLUTIONS

Read through the info below before submitting a request

Plumbing Issues

Clogged Toilets

If your toilet clogs, you can use a plunger to attempt to dislodge the clog. Simply press your plunger into place over the toilet drain. Move the plunger up and down to push the clog through the pipe.

Sink / Shower Clogs

If your sink or shower is draining slowly or the water is no longer draining out, there may be hair or other debris in the drain. You can use a drain cleaning tool to clear this out.

Please don’t use chemicals to clean the pipes, as these could damage the plumbing system.

Electrical Outages

If you lose electrical power…

Call your utility provider to determine the cause of the outage. There may be billing issues on your account or a temporary outage in your area could be at fault.

If you need additional help after speaking with the electrical company, give us a call.

No Hot Water

If you don’t have hot water in your rental, locate your water heater and verify that the settings on the tank are accurate. If you identify any issues, please wait at least 20 minutes before testing the water temperature again.

HVAC Problems

If your heat or air conditioning isn’t working properly, locate the central thermostat in your home. Verify that all settings look correct; you may be able to cycle the system off and back on again to restore the defaults.

My maintenance issue is an emergency!

In the event of a true emergency, call 911 for help.

For maintenance emergencies, call our team: 401-467-2898

Still Need Help?

Submit a repair request to get help from our team

 

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Submit a Request

Sign into your account and submit a repair request. Our team will review your submission and get in touch shortly with information about the next steps.

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Need Help?

Need help signing into the portal? Call now to speak with a member of our property management team about your account: 401-467-2898